Refunds offers a 30 day return guarantee from purchase date on all signed memorabilia. Please call 1-877-977-2489 for a return authorization number and return instructions. If you do not contact us within this time frame, we reserve the right to refuse any returns. Refunds are calculated minus shipping charges. Your refund will be the price you paid minus our actual shipping costs for the item. There are no returns accepted on custom engraved cases with anything other than an NFL or NHL logo. No refunds are given on cases with museum quality UV acrylic.

Damage Policy

All damage claims must be reported by phone or email within 5 days of delivery date. If we are not notified within 5 days of delivery date Autographcity reserves the right to refuse any returns. You must retain all packaging and packing materials in order for the damage claim to be processed.

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